Continuing Competency Program FAQs

In our ever-evolving health care system, dental assistants must continually enhance and expand their knowledge and skills.

In our CCP you will measure your competence and report on the learning and practice hours you complete to maintain your knowledge and skills. It’s an opportunity to identify areas you can improve upon every year as a professional in the dental industry.

We monitor your participation in the program to help ensure public safety. Dental assistants who are aware of their strengths and weaknesses are better able to practice in a manner that protects the client.

Yes, if you are a registered or provisional dental assistant, you must participate in the CCP.

The requirements are:

  • assess your competence
  • plan and complete learning objectives based on your assessment
  • complete mandatory practice hours
  • comply with audit

Find more detailed information here.

  • self assessment (for personal reference only)
  • learning plans
  • verification of learning
  • verification of mandatory practice hours

You must keep your CCP records for five years.

Yes, you must post your CCP records in our portal.

  • it helps you organize and record the necessary information
  • we can see the information you record which makes audit more efficient

The Competency Profile lists all knowledge, skills, behaviours and attitudes that are part of the dental assistant’s professional role.

A dental assistant may do everything in the Competency Profile if we have authorized them to. Check our Registry to see what a particular dental assistant can do.

Competency Numbers are found in the Competency Profile. Each competency listed in the Profile has a 3-digit number that follows this pattern: letter-number-number.

You must include a 3-digit Competency Number in each of your learning objectives to show how your proposed learning objective is related to the Competency Profile. (Example: A-1-2: head and neck anatomy.)

Looking for Competency Numbers will help you become familiar with the Competency Profile.

The Self-Assessment is a tool that will guide you through evaluating your competence as a dental assistant. Using it will help you identify areas of learning that will benefit you most. Then, use the areas of learning you identify to create your Learning Plan.

No. Your completed Self-Assessment is confidential to you. We don’t need or want to see it.

The Self-Assessment is a fillable PDF document that you use to record your ratings and save on your computer/device. Or, you can print and complete it on paper.

Your Learning Plan is your list of the learning you plan to complete–your “learning objectives.” Your Learning Plan must also include when and how you plan to achieve your learning objectives.

A Learning Objective is a specific goal you identify as being beneficial to your role as a dental assistant. It identifies a specific topic you want to learn about or refresh in.

Record your Learning Objectives in your Learning Plan.

You must complete at least two Learning Objectives in every year* that you hold a valid practice permit.

*December 1 to November 30, or any part of

Here is a list to give you ideas. You may also find other sources for learning.

Possible Learning Activities:

  • formal education – credit courses
  • workshops/seminars/conferences
  • industry-sponsored events
  • in-office mentoring/tutoring
  • study group/committee/club
  • self-study – textbook, Internet

In our portal, go to Objectives & Learning Plans. Next, click the Add CCP Objective button. Then record your information in the fields.

For more detail, we’ve included a Learning Records – How to Guide in the resources at Objectives & Learning Plans.

Before you complete your annual renewal application, you must record the Learning Plan you have proposed for the upcoming year.

You must complete your learning activities and objectives by November 30 of the plan year you are claiming them for.

The plan year starts December 1 and ends November 30.

Learning plan years start on December 1 and end on November 30.

Learning completed in November 2020 applies to the 2020 plan year (December 1, 2019 to November 30, 2020).

Learning completed in December 2020 applies to the 2021 plan year (December 1, 2020 to November 30, 2021).

Acceptable verification includes:

  • the signature of a presenter/sponsor/employer on the Verification of Learning Form
  • a signed letter or certificate of completion
  • a transcript/certificate/diploma
  • website links (URLs)
  • detailed references to dental journals/textbooks
  • in the portal, go to Objectives & Learning Plans
  • edit the learning objective the verification applies to
  • set the Status to Completed
  • enter the Completion Date
  • set Verification of Learning to Upload Verification
  • click on the Upload File button near Upload Verification
  • if using a computer/laptop a window will open in which you need to find, then select the document/file/photo you want to upload
  • if using a smartphone/tablet you will be given choices that allow you to select a photo/document already on your device or to take a photo using the device’s camera
  • make sure you Save!

*If your verification is on paper you will need to create an electronic file of the document to be able to upload it. You can do this by scanning or taking a digital picture of the paper document.

Yes, if you have a Practice Permit, (you are a current Provisional or Registered Dental Assistant) you must complete all competence requirements even if you aren’t working.

Yes, if you have a Practice Permit, (you are a current Provisional or Registered Dental Assistant) you must complete learning objectives in your first year of practice/registration with the College.

You must complete at least 300 hours “actively engaged in dental assisting practice” within the most recent 3 years. The CCP Polices provide details about what qualifies.

Acceptable verification includes:

  • the signature of an employer/office manager on the Practice Hours Verification Form
  • a signed letter regarding hours
  • photocopies of paystubs/Records of Employment (ROE)*

*Please remove/obscure personal identifying information other than your name and RDA number (e.g. Social Insurance Number) if you submit copies of paystubs or ROEs as verification.

  • in the portal, go to Practice Hours
  • when you add a new practice hours record, click on the Upload File button near Upload Verification
  • if using a computer/laptop a window will open in which you need to find, then select the document/file/photo you want to upload
  • if using a smartphone/tablet you will be given choices that allow you to select a photo/document already on your device or to take a photo using the device’s camera
  • make sure you Save!

*If your verification is on paper you will need to create an electronic file of the document to be able to upload it. You can do this by scanning or even taking a digital picture of the paper document.

The Audit is when we review your CCP records. We check to see that your mandatory practice hours, learning plans, learning activities and verification meet the requirements.

We audit some dental assistants’ records every year.

When it is your turn for audit we will send you an email notice in January. You can also check in the portal to see if it’s your year to be audited.

Typically, once every five years. However, it is possible that we will audit your records two years in a row, or more than once in a five-year period.

When we send you notice that it is your turn for audit. You must have your CCP records posted online by February 28 of the audit year.

CCP Audit Records

  • For the plan years we indicate in your audit notice email, you must record your Learning Objectives and upload applicable Verification of Learning. You can also see which plan year(s) are being audited.
  • Record and upload your Verification of Mandatory Practice Hours.

You do all this in the portal.

If you have posted all records online, no. We can see everything you post. Do not send paper.

After recording and uploading all of your learning and practice hours information, indicate that your records are ready for submission.

Do this in the portal, at Audit.

We will post your results at Audit in the portal then notify you by email. This may take up to 12 weeks after you submit your audit records.

Checking the portal is the quickest way to get your results.

If you don’t complete the CCP requirements we may suspend your registration and practice permit.

Not complying with the CCP is unprofessional conduct. We may also refer your non-compliance to the Complaints Director.

Your competence data is accessed only by you, by College staff and by authorized Competence Committee members as required for CCP Audit purposes.

Otherwise, we only use competence records as aggregate data so that individual data can’t be identified.

Learn more about how we comply with privacy legislation

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