Andrea Snow will be working with us part-time as our new Complaints Manager. Her role will be to manage the intake of complaints and other concerns regarding the conduct of dental assistants and communicate with others about our conduct processes. She will also contribute to achieving our strategic and operational plans.
We are confident that Andrea’s experience and approach are a great fit for her role with us and are excited to tell you a little about her.
For more than two years, Andrea has been the Complaints Director for three health professional colleges in Alberta, including a couple of oral health colleges. Since relocating from Vancouver, B.C., to the Edmonton Metropolitan Region in 2002, Andrea has been driven by a passion for administrative justice. With extensive experience in leadership roles across both public and private sectors, she has focused on upholding professional standards and ethics and is widely recognized for her commitment to fairness and equity.
In addition to her current role in complaints management, Andrea serves as the Chair on a subdivision and development appeal board and is a director on the Foundation of Administration Justice Board.
When she is not working, Andrea cherishes time spent with her family, particularly baking with her grandchildren. Guided by the family motto, “always be nice,” Andrea prioritizes compassion and empathy in all aspects of her life. While she approaches enforcement matters with seriousness, this motto remains the guiding principle in her approach to work and relationships alike.