Answering Patients’ Vaccine Questions

January 14, 2021

Your patients look to you for health information and the COVID-19 vaccine is likely on their minds. However, dental assistants are not authorized to provide vaccine information, opinions or advice. When you’re asked about the COVID-19 vaccine, your best response is to:

  • encourage patients to discuss the benefits and risks of vaccinations with their family physician or a qualified immunization provider
  • refer patients to information from trusted sources to avoid COVID-19 misinformation

Here are some trusted sources of information you can refer them to:

  • Alberta’s COVID-19 Vaccines
  • Alberta Health Services’ COVID-19 Vaccine Information
  • Canada’s Vaccines and Immunization
  • Immunize Canada

Communicating with patients is an important part of your role. For guidance on responding to patients’ questions about health information, you can review:

Remember that it’s inappropriate to influence patients’ decisions by sharing personal opinions.

Current date: February 29, 2024

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