Reinstate Permit

Requirement: Personal information and contact details

You must provide personal information, proof of identity, and have current contact details.  

How you can meet the requirement

You can provide personal information and contact details by answering all mandatory application fields, and to provide proof of identity, upload the following while completing your application:

• a copy of one (1) piece of Canadian government issued identification (ID) that includes your legal name and date of birth (for example, drivers permit, birth certificate, citizenship card). 

If your legal name doesn’t match your ID or other application verification documents, you must submit proof of name change with a government-issued document (for example, marriage certificate) for each instance of a name change. 

Other ways to meet the requirement

If you do not have the required proof of identity, or name change, you still have options. You can provide a statutory declaration confirming your identity. 

How we assess the requirement

We use our Registration Policies and Procedures to assess this requirement. 

Requirement: Complete learning objectives

You must complete a minimum of two learning objectives within the 365 days before you submit your reinstatement application.

How you can meet the requirement

You can show you have completed the competency requirements by posting your two completed learning objectives with verification of learning activities in the Portal under Learning Plans.

Other ways to meet the Requirement

If you do not have the required learning objectives, you still have options. You can provide proof of current practice rights in another Canadian jurisdiction that regulates the profession of dental assisting.

How we assess the requirement

We use our Registration Policies and Procedures to assess this requirement.

Requirement: Current practice

Your practice must be current when you apply for registration.  

We consider your practice current if you: 

• apply within three years of completing your dental assisting education, or
• complete a clinical refresher course or re-entry course within the last three calendar years, or 
• have at least 900 clinical dental assisting practice hours within the last three calendar years, or
• completed the NDAEB clinical practice evaluation (CPE) within the last three calendar years

How you can meet the requirement

You can show current practice by uploading in your application a copy of the following documents: 

• official (final) transcript of academic record or dental assisting certificate/diploma 
• the results of a clinical refresher or re-entry course 
• a completed verification of practice hours form 
• NDAEB CPE results letter

Other ways to meet the requirement

If you have other qualifications that show your practice is current, please provide verification documents and we will assess for substantial equivalence. 

How we assess the requirement

We use our Registration Policies and Procedures to assess this requirement.

Requirement: Professional liability insurance (PLI)

You must hold current professional liability insurance (PLI) that meets these requirements:

• your name must be on the PLI policy and it must match the name on your registration application
• your coverage is:
  • occurrence based
  • at least two-million dollars ($2,000,000.00) per claim
  • at least three million dollars ($3,000,000.00) for all claims combined per year
• your policy period must cover you until the end of the practice permit/ registration year you are applying for (for example, when you are applying for registration and a practice permit for the 2026 permit year, your PLI must be in effect until December 1, 2026)

Where you can get PLI

Many providers offer professional liability insurance. Though your PLI must be the type and amount we require, it’s up to you to choose who you purchase it from.

These options* may help get you started:

• Prolink is one option of an insurance company that offers PLI for dental assistants, including immediate access to an insurance certificate when you use their online application form.
• Association of Alberta Dental Assistants and RDA Collective are two options of Alberta associations that offer PLI for dental assistants.

*We do not endorse any providers.

How you can meet the requirement

You can show that you have the required professional liability insurance by uploading in your application a copy of one of the following:

• PLI Certificate of Insurance
• written confirmation from your insurer
• proof of third-party PLI

Other ways to meet the requirement

There is no other way to meet this requirement.

How we assess the requirement

We use our Bylaws, and Registration Policies and Procedures to assess this requirement.

Requirement: Patient Relations learning

You must hold a current year Patient Relations Refresher certificate of completion.

Where you complete the current Patient Relations Refresher

Sign in to the College’s Professional Practice Learning Center (PPLC) and go to the current year Patient Relations Refresher. There’s no fee for you to complete the Patient Relations Refresher.

How you can meet the requirement

You can show that you have completed the required Patient Relations learning by downloading your certificate of completion from the PPLC and emailing a copy of the certificate to the College’s registration team only when requested.

Other ways to meet the requirement

There is no other way to meet this requirement.

How we assess the requirement

We use our Bylaws and Registration Policies and Procedures to assess this requirement.

You will need access to a credit card to pay all applicable fees according to the College’s fee schedule.

When you submit your application in the portal, you will need to pay the application assessment fee of $105.00. If you application is approved, you will need to return to the portal to pay the registration fee of $225.00 to complete the application process.

You may need to pay fees to other organizations to meet some of the application requirements that apply to you. Requirements with third-party fees include:

• official transcripts
• NDAEB application and clinical practice evaluation
• clinical refresher courses
• professional liability insurance

Review our Schedule of Fees (PDF)

To apply for registration, follow these steps:

1. Go to our portal.
2. On the portal login page, use your credentials to sign in. If you don’t have your login credentials, use the Forgot Password function to reset them.
3. Once logged in to the portal, go to the menu item Registration Change Request and click on Reinstate Permit.
4. Complete your application form by:
   • confirming and updating your personal details, competency/current practice/employment information, and eligibility information
   • uploading all required documents
   • answering the questions about your conduct and compliance
   • complete the declaration statements
5. The final page is the Assessment Fee Payment. Once you enter your payment details and click Process Payment your application is submitted (provided the payment is successful). You cannot apply without a successful Assessment Fee payment.

Additional information: 

• Your application supporting documents must be authentic and be provided in English. If your documents are in a language other than English, you must have them translated to English. 
• You are responsible for all costs associated with the application and supporting documentation. 
• We provide our staff and Registration Committee with training in all areas that are relevant to make fair and effective registration decisions. 
• We maintain a policy and procedure manual for our staff to ensure you are provided with fair, defensible and consistent decision-making. 
• We use registration criteria to assess your application clearly to both you and our decision-makers.

Apply in the Portal

1. Application received 
   • When you submit your application, you’ll immediately receive an automatic email from our system to inform you that your application was submitted. 
2. Initial review  
   • Within ten business days after you apply, the College will review your application. 
   • If anything is missing, a member of our registration team will email you and give you instructions on how to complete your application. 
   • If your application stays incomplete or inactive for forty-five business days, it will be closed and you must reapply. 
3. Assessment 
   • Once your application is complete, our registration team will assess to make sure you meet all registration requirements. 
   • Within ten business days, most complete applications are processed by the registration team. 

Note: Some complex applications may take longer. By legislation, the College has up to six months to make a registration decision.  

4. Decision and practice permit 
   • If your application is approved, you’ll receive an automatic email from our system informing you your application was approved and to return to the portal to pay the Registration Fee. 
   • When you pay the Registration Fee your registration will become active, and you’ll have immediate access to your practice permit in the portal. You cannot practice until you have a valid practice permit. If you don’t pay the Registration Fee within forty-five business days, your application may be closed and you must reapply. 
   • If your application is deferred, you’ll receive an email from our registration team stating the decision and instructions on next steps. 
   • If your application is refused, you’ll receive an email from our registration team stating the decision with reasons. 

In most instances, reinstatement application reviews and assessments are completed within ten business days. In some instances, decisions on your reinstatement may take longer when you have:

• missing, incorrect, or incomplete documents
• character, conduct, competence, or health information that needs review

Requesting an extension 

• If you require additional time to meet outstanding registration application requirements, you may ask for an extension by submitting a written request with reasons for the Registrar & CEO’s review. 

Appealing your decision 

• If you disagree with any part of the decision, you may appeal to the College by submitting a written request with reasons for the Registrar & CEO’s review. 

Once you’ve been reinstated and have a practice permit, you’ll need to continue to meet requirements to keep practising/working.

This includes:

• renewing your practice permit by November 30th every year, including the first year you get reinstated
• completing Continuing Competence Program requirements, including during the first year you get reinstated
• completing the Patient Relations Refresher every year before your permit renewal
• maintaining professional liability insurance (PLI) coverage at all times, including renewing your insurance every year before your permit renewal
• keeping your contact and employment information up to date in your profile in the portal
• self-reporting to the Registrar & CEO

You’ll be able to use the protected titles of Registered Dental Assistant (RDA) and Dental Assistant (DA).

Your name, registration number and permit status will show on our public registry. If there are any conditions on your practice or if you’re authorized for any advanced practices, this information will also show on the registry.

Review the Dental Assistant Registry.