Through the CCP audit, we review dental assistants’ competence records and provide feedback aimed at helping them meet requirements and gain a deeper understanding of continuing competence participation.
Understand the CCP audit
We audit at least 5% of dental assistants’ CCP records each year. In January, we send notices to everyone we select for audit and include which years of CCP records we will review. If you’re selected, it will show in the portal under Audit.
When we select you for audit, you must have your records posted online and ready for us to review by February 28. Keeping your CCP requirements up to date throughout the year will make this easy.
CCP audit guidance video
Watch this CCP audit video for information about the audit, including:
- which records we will review
- what we’re looking for when we review your records
- what you can do to get a Satisfactory result
What we review during an audit
During an audit, we check that you can demonstrate current practice and review your learning objectives, including verification.
We use the criteria throughout the CCP Policies and the Audit Evaluation Guide to decide if an audit is Satisfactory or Incomplete.
Our goal for audit is to support you in understanding and meeting continuing competence expectations, rather than to penalize you.
Audit extensions
You may request an audit extension on or before the CCP audit deadline. Details about how to make your request, what it must include and what you can expect are in CCP11 Audit Extension of the CCP Policies.
Audit results and next steps
Your audit evaluator will notify you of your results by email. The email will include your audit result as an attachment and outline any next steps, if required.
You will receive one of the following audit results:
- Satisfactory – your audit is complete and no further action is required
- Incomplete – additional steps are required to ensure your audit is Satisfactory through the remedial process. If your audit is Incomplete, we will let you know why and what you need to do as next steps. We work with you to help you understand CCP requirements and expectations, with the goal of achieving a Satisfactory audit now and in the future.
Review CCP12 Remedial Process in the CCP Policies to learn more about the remedial process and what to expect.
Referral to conduct
If you do not meet the CCP audit requirements through the remedial process, the next step may be referral to the College’s professional conduct process. We encourage you to work with us during the remedial process to avoid this outcome.
Review CCP13 Conduct Referrals in the CCP policies to learn more about conduct referrals.
Appealing a decision
If you are not satisfied with your audit outcome you may appeal to the Competence Committee. Details about how to make an appeal are in CCP14 Appeals of the CCP Policies.
CCP audit workshops
Early in the year (before the February 28th audit submission deadline), we host a CCP Audit Workshop. In the workshop, we talk about the audit requirements and what you need to do to have a successful audit.
Next CCP Audit workshop
Our next audit workshop will be held early in 2027.
Frequently asked questions
Why was I selected for the CCP audit?
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You may be selected for audit for one or more of the following reasons:
- random selection
- new to the CCP in the previous registration year
- completion of previous audit follow-up (remedial) activities
The CCP audit is an educational and supportive process designed to help ensure you’re meeting CCP requirements.
What happens if I don’t meet the audit requirements?
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If your CCP records don’t meet the audit requirements, we’ll use the remedial process. In the remedial process, we work with you to help you understand the requirements and how you can meet them.
Our goal is that every audit will be satisfactory.
If you still don’t meet the audit requirements after the remedial process ends, the next step is conduct referral. In that case, we may refer you to the Complaints Director for unprofessional conduct.
Review CCP12 Remedial Process and CCP13 Conduct Referrals in the CCP policies.
Do I need to send anything on paper or by email when I am audited?
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No. Please post and save all your CCP records online in the portal.
We can see everything you post in the Portal.
Why do I have to click “Ready for Audit”? What happens if I don’t?
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Clicking “Ready for Audit” lets the audit evaluators know that you have checked your CCP records and that they’re ready for us to review.
If you do not click “Ready for Audit” by February 28, your records will still be reviewed as part of the audit process.
How will I know my audit results?
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Your audit evaluator will notify you of your results by email. The email will include your audit worksheet as an attachment. It will show your audit result and outline any next steps, if required.
- If your result is Satisfactory, no further action is needed.
- If your result is Incomplete, the email will explain what information or documentation is missing.
Please read the email and attached worksheet carefully. Once you’ve made the required updates, reply to let the audit evaluator know the changes are complete.
How can I get help with my audit?
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We’re here to help. If you have questions about your audit, you can:
- Contact us by phone or email — we’re always happy to answer questions
- Watch the CCP Audit Video for an overview of the audit process and what to expect
- Review the CCP Audit Evaluation Guide to understand how records are reviewed and what’s required
